Master of Management (Information Technology)

Combined IT Infrastructure Library (ITIL) and Project Management stream

Aims:

The aim of this course is to prepare students to succeed in management positions that leverage computing technology to operate and expand business endeavours. The course will provide educational opportunities to information professionals for the 21st century, as the world moves from an economy of stand-alone companies to interdependent enterprises connected by the products of a global information infrastructure. The needs of existing IT managers, programmers, developers, network engineers, and other IT workers who aspire to move upward into technical management positions will be catered to with the emphasis on exploiting information technologies for productivity and competitiveness.

The course incorporates IT Infrastructure Library (ITIL) certifications and also prepares students for industry certification from the Project Management Institute, the Australian Institute of Project Managers and Prince2.

Objectives:

Upon completion of this course, graduates will possess:

• An informed and reflexive perspective on management;
• IT Infrastructure Library (ITIL) industry certifications;
• Knowledge of, and the ability to apply, a range of key management related principles and practices (principally those associated with: general management; change management; strategic management; Human Resource Management; Finance; and Marketing);
• Advanced skills in the development of computer systems or the design, implementation and management of networks;
• Higher order system administration knowledge and skills;
• Problem-solving skills and methodologies when troubleshooting and documenting complex computing problems;
• The ability to analyse complex client business and technical requirements and select appropriate solutions, and
• Skills in the development of leading edge solutions that meets customer business objectives for functionality and performance.

Industry Certifications:

The following certifications are included;

• ITIL® V3 Foundation
• ITI577 ITIL® IT Service Release, Control and Validation
• ITI578 ITIL® IT Service Operational Support and Analysis

This course can be found on the Charles Sturt University site at: http://www.csu.edu.au/courses/postgraduate/management_information_technology/

Course Structure:

The Course consists of 12 subjects with a total value of 96 points. For students that do not qualify for any credit, the recommended duration to complete the Masters Degree is 2 years. There are 3 sessions per year and we recommend a commitment of 2 subjects per session.

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Graduate Certificate in Management (Information Technology):

The Master of Management (Information Technology) is an articulated course that incorporates the Graduate Certificate in Management (Information Technology).  The certificate can be stand alone or, upon successful completion, students may proceed (with full credit) into the Master of Management (Information Technology).  To graduate with the Graduate Certificate, students must satisfactorily complete 4 subjects, which include two industry certification subjects.

University Subjects:

Subject: MGT571 Contemporary Management Practice

University Electives (choose 5):

Subject: HRM571 Managing People in the Information Age
Subject: ITC563 IT Management Issues
Subject: MKT571 Marketing for IT Managers
Subject: FIN571 Managerial Finance
Subject: MGT572 Managing Organisational Change
Subject: MGT573 Strategic Practice
Subject: ITC506 Topics in IT Ethics

Industry Subjects:

Core Industry Subjects (4 Subjects):

Subject: MGI511  Project Management Fundamentals
Subject: MGI512  The Project Lifecycle
Subject: MGI513  Enterprise Project Management
Subject: ITI597    IT Infrastructure Library Foundation

Industry Electives (Choose 2):

Subject: MGI514 The Project Management Professional
Subject: ITI577   IT Service Operational Support and Analysis
Subject: ITI578   IT Service Desk, Incident & Problem Management

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Credit:

Academic credit is available to students who can provide proof that they have passed relevant industry examinations. Prospective students can obtain an estimate of credit entitlements by filling out the Request more Information form.

NOTE: The actual level of credit awarded will be confirmed upon acceptance into the Degree.