Contact IT Masters
Enrolments: 171,741

Master Degree and Graduate Certificate Course Enrolments: 7,138

The total number of Master degree and Graduate Certificate enrolments since Charles Sturt University and IT Masters launched our first qualification in 2003.

Short Course Enrolments: 164,603

The total number of enrolments in our free short courses that we offer as a ‘taster’ of what it is like to study via Distance Education with Charles Sturt University.

Free Short Course: Professional Communications

The aim of this short course was to give you a “taster” of what it is like to undertake Postgraduate study via Online Education with Charles Sturt University. The Professional Communications short course covers sections of the subject MGI521: Professional Communications, a core subject in the following Masters Degrees at Charles Sturt University:

Please note that this short course ran in March-April 2014. The course materials and examination are still available for those who wish to complete the course at their own pace, however certificates of completion are no longer being issued for this course.

Enter your details below to access archived course materials, including Lectures, Labs, Study Materials and the Final Exam.

Course Schedule 

Week 1:

Communication Psychology

 
  • The latest in human behaviour and interaction theory.
  • The cognitive process of communication and how to leverage it.
  • The psychology of information and knowledge exchange

Week 2:

Language & Writing

 
  • Correct and appropriate business language.
  • Using language to stimulate the reader.
  • Structuring written communication around a message.

Week 3:

Digital Communications

 
    • Effective use of email and instant messaging.
    • Working within social media and online communications.
    • User experience fundamentals.

Week 4:

Persuasion & Buy-in

 
    • Consultative selling and solution selling principles.
    • The psychology of the sell/buy process.
    • SPIN for better buy-in.

Week 5:

Exam Week

 
  • Final Exam

Course Information Q&A

Question 1: Who was the target audience for this course?

The course is aimed at anyone wishing to improve their written, oral, visual and digital communication skills within a workplace environment.

Question 2: Who presented the Webinars?

The Webinars were presented by one of our most popular and motivational Lecturers – Brenton Burchmore. Brenton is our senior industry based management Lecturer and has designed, developed and delivered a range of subjects on communications, sales, management and project management.

Question 3: Do I get a certificate if I complete the course?

As the official sitting period has now lapsed, no more certificates are able to be issued. You are still able to complete the exam for your own benefit and test your knowledge.

Question 4: Will the course qualify me for university credit?

Successful completion of 3 live University Short Courses will award credit for an elective subject. Please note this course is NOT LIVE and will not qualify you for credit.