Enrolments: 258,418

Master Degree and Graduate Certificate Course Enrolments: 7,138

The total number of Master degree and Graduate Certificate enrolments since Charles Sturt University and IT Masters launched our first qualification in 2003.

Short Course Enrolments: 251,280

The total number of enrolments in our free short courses that we offer as a ‘taster’ of what it is like to study via Distance Education with Charles Sturt University.

Master of Management (Information Technology) (Systems Development Specialisation) (2015)

What is this course about?
CSU’s Master of Management (Information Technology) blends contemporary management theory and practice with certification-based subjects from the world’s leading industry organisations such as Cisco, Microsoft and the Project Management Institute (PMI).
Aims & Objectives
The aim of this course is to provide the IT industry with professionals who have completed an advanced course of study in information technology management that is current, relevant and integrated with industry certification in this field. This course incorporates significant components of industry training, including preparation of formal industry certification as well as traditional higher education. Upon completion of this course, graduates will possess:

  • an informed and reflexive perspective on management
  • knowledge of, and the ability to apply, a range of key management related principles and practices (principally those associated with: general management, change management, strategic management, human resource management, finance and marketing)
  • advanced skills in the development of computer systems or the design, implementation and management of networks
  • higher order system administration knowledge and skills
  • problem-solving skills and methodologies when troubleshooting and documenting complex computing problems
  • the ability to analyse complex client business and technical requirements and select appropriate solutions
  • skills in the development of leading edge solutions that meet customer business objectives for functionality and performance

Entry requirements
Applicants are required to have a computing undergraduate degree from a recognised Australian tertiary institution (or a qualification deemed to be equivalent). Applicants with work experience and/or other academic and/or professional qualifications acceptable to the University will be considered.
Course structure
The course consists of 12 subjects with a total value of 96 points. For students that do not qualify for any credit, the recommended duration to complete the Masters Degree is 2 years. There are 3 sessions per year and we recommend a commitment of 2 subjects per session.
Core Subjects (7 subjects)
HRM502
Human Resource Management
MGT501
Contemporary Management
MGT540
Management of Change
MGT510
Strategic Management

Abstract

This subject is an introduction to human resource management in organisations, with a focus on developing technical solutions that are practical and effective in meeting business goals. Studying this subject will help you to make a difference to the performance of your organisation or your part of an organisation, as well as helping you to develop broader skills in critical thinking, communication, research and group learning.

HRM502 - Human Resource Management will cover the following topics:

  • HRM making a difference
  • HR planning
  • Work design
  • Diversity, recruitment & selection
  • Performance management & reward
  • Employee development in the workplace
  • Workplace health and safety

Assessment

  1. Presentation: Critical evaluation of HR (30%)
  2. HR Business Report(50%)
  3. Role Play - Wearing Different Hats (20%)

Subject Availability

Session 1 (Feb), Session 2 (July)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject develops students’ knowledge and understanding of contemporary management theory and practice. Students will be challenged to think critically about core management theories and evaluate and communicate their relevance to contemporary management practice in a complex, diverse and rapidly change globalised workplace. Students will be invited to embrace the subject innovatively and encouraged to develop and reflect on their own management competencies and experiences.

MGT501 - Management Theory and Practice will cover the following topics:

    • Management Theory - Traditional, Contemporary & Critical Approaches to Management
    • Management Processes - Strategic Management, Change Management, Organisational Structure & Culture, Planning & Control
    • Managing People - Leadership, Ethics, HRM & Management Skills for today's complex workplace
    • Contemporary Issues in Management - Innovation and Entrepreneurship, Digital Disruption and Sustainability

Assessment

    1. Business Presentation on Social Sustainability (900 words - 25%)
    2. Case Analysis Business Report (2500 words - 45%)
    3. Elevator Pitches & Case Discussions (1460 words - 30%)

Subject Availability

Session 1 (Feb), Session 2 (July), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

Change is a dynamic and perpetual process, and this subject introduces students to a range of theoretical and practical perspectives that facilitate a critical awareness of organisational change. The relationship between the organisation and the staff affected by change is examined through contemporary change-management thinking. Knowledge gained is applied to analyse organisational change issues and explore alternative courses of action.

MGT540 - Management of Change will cover the following topics:

  • The change context: What is organisational change and why does it happen; and internal and external reasons for change
  • The process of organisational change: How change is contructed; and who is involved in change management
  • Identification and critical evaluation of change interventions
  • Alternative perspectives to organisational change: Resistance; and ethical considerations
  • Making sense of organisational change: Communication; and changing organisational and occupational identity

Assessment

  1. Short Response Discussion Topics (200 words - 15%)
  2. Short Answer Questions (3600 words - 50%)
  3. Essay - Resistance to Change (2000 words - 35%)

Subject Availability

Session 2 (July), Session 3 (November)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject introduces key practical and theoretical aspects of strategic management. It provides an overview of the debates in strategic management, offers an effective introduction and orientation to the field, and also addresses the potential benefits and limitations of strategic management. This approach allows for the development of knowledge and skills in the areas of strategic analysis, strategic choice and strategic implementation.

MGT510 - Strategic Management will cover the following topics:

  • Introduction to strategy and strategic management
  • Strategy analysis (i.e., the external environment analysis, the internal environment analysis)
  • Strategy formulation (i.e., business-level strategy, corporate-level strategy)
  • Strategy implementation and evaluation (i.e., strategies for change, leadership requirements for strategic change, implementation and evaluation of strategic change)

Assessment

  1. Online Test (5%)
  2. Strategy Analysis Report (2500 words - 40%)
  3. Strategy Choice and Implementation Report (3500 words - 55%)

Subject Availability

Session 1 (Feb), Session 2 (July), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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MKT501
Marketing Management
MGI515
IT Service Quality Management
MGI521
Professional Communications

Abstract

Marketing is an enterprise-wide opportunity for any organisation to understand its customers and the markets they might wish to participate in. Marketing Management is concerned with identifying, entering and developing markets and aligning the organisation's resources to achieve its goals. This subject will introduce students to key ideas, philosophies and theories that make marketing an essential activity in any organisation. Specifically, students will investigate marketing's origins and how marketing can be contextualised in the organisation as a platform to align the organisation's goals with market demand. The subject will also encourage students to investigate and discuss how marketing, contemporary marketing and customer issues can be managed in the current environment.

MKT501 - Marketing Management will cover the following topics:

  • Drivers of contemporary marketing
  • The marketing environment
  • The marketing organisation
  • Market orientation
  • Researching the organisation
  • Services, product solutions and brands
  • The contemporary marketing mix and positioning
  • Markets, customers and target markets
  • Marketing communications
  • The marketing plan
  • The target market focused marketing plan as an organisational action tool

Assessment

  1. Corporate objectives and approaches to marketing (600 words - 15%)
  2. Markets segments and decision making (2500 words - 35%)
  3. Evaluating marketing strategy and recommendations (3000 words - 40%)
  4. Discussion Forum Contribution (10%).

Subject Availability

Session 1 (Feb), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject covers IT service management using the interpretation and application of the ISO/IEC 20000 standard and the Information Technology Infrastructure Library (ITIL), including how to develop the service management capability of an organisation and assess its readiness for certification within the ISO/IEC 20000 Certification Scheme. The subject will also help students prepare for a range of ITIL industry certifications and undertake an ISO/IEC 20000 readiness gap analysis.

MGI515 - IT Service Quality Management will cover the following topics:

  • ITIL Introduction & Service Strategy
  • ITIL Service Design
  • ITIL Service Transition
  • ITIL Service Operation
  • ITIL Continual Service Improvement
  • ISO/IEC 20000 Introduction
  • Service Management System
  • Design & Delivery
  • Relationships & Alignment
  • Resolution & Control

Assessment

  1. Forum Post/Discussion (20%)
  2. A Solution Plan - ITIL (40%)
  3. A Solution Plan - ISO 20000 (40%)

Subject Availability

Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject discusses how to communicate effectively, and efficiently in professional environments. Students who undertake this subject will gain a wide range of practical communication skills supported by the latest intellectual and psychological behavioural theory. This subject explores the details of how and why humans communicate in certain ways and will equip students to communicate at all levels of professional business for effective outcomes. Students are encouraged to challenge their own communication habits and to undergo a journey of personal change through this subject.

MGI521 - Professional Communications will cover the following topics:

  • Communication Psychology of Knowledge Exchange
  • Business Language & Document Writing
  • Digital Communications & The Media Experience
  • Creating Business Proposals & Reports
  • Digital Presentations & Tools
  • Selling & Obtaining Buy-In
  • Facilitating Workshops & Meetings
  • Managing Business Conflict & Negotiation
  • Differences Between Leadership, Management & Mentors
  • Personal Presentations & Public Speaking

Assessment

  1. Recorded Audio Presentation (4 mins - 15%)
  2. Document Critique (35%)
  3. Presentation (500 words / 10-15 slides / 10 minute presentation - 50%)

Subject Availability

Session 1 (Feb), Term 3 (May) Session 2 (July), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Elective Subjects (Choose 1)
FIN571
Managerial Finance
ITC506
Topics in Information Technology Ethics
ITC563
IT Management Issues
MGT580
Forecasting and Risk Assessment

Abstract

This subject introduces the student to some managerial decisions that are made with regard to the financial operations of the firm. Skills are developed in the identification and analysis of financial problems which will allow the student to make informed judgements with regards to the day-to-day financial operations of the firm as well as its long term strategy and position. Students are introduced to the commercial environment in which the firm operates, as it relates to its financial situation.

FIN571 - Managerial Finance will cover the following topics:

  • Operating environment of the firm
  • Recording of accounting transactions
  • The accounting cycle
  • Financial statements and their analysis
  • Time value of money
  • Risk and return
  • Capital budgeting
  • Cost of capital
  • Financial planning
  • Working capital cash
  • Cash and marketable securities
  • Accounts receivable and inventory

Assessment

  1. Online quiz (30 questions - 10%)
  2. Company Analysis Report (1200 words - 15%)
  3. Investment Analysis Report (1500 words - 25%)
  4. Final Exam (50%)

Subject Availability

Session 1 (Feb), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

 

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Abstract

This subject allows students to develop skills that are necessary to identify ethical issues that are raised as a result of the advancement of information and communications technology (ICT). The subject will cover areas such as critical thinking, professionalism, ethical theories, privacy, security and crime in cyberspace, intellectual property, freedom of speech and regulation of the internet, systems reliability, and social and ethical issues of emerging technologies. By the end of the subject, students should be able to argue consistently and rationally about the moral problems raised by the adoption and use of ICT and propose solutions to those moral problems.

ITC506 - Topics in Information Technology Ethics will cover the following topics:

  • Introduction to ICT ethics.
  • Introduction to critical thinking techniques.
  • Professionalism and professional ethics.
  • Ethical theories and analysis.
  • Privacy.
  • Security and crime in cyberspace.
  • Intellectual property.
  • Freedom of speech and Internet content regulation.
  • Emerging technologies and ethics.
  • ICT and Society.

Assessment

  1. Doing Ethics Technique (1000 words - 15%)
  2. Online Quiz (10 questions - 15%)
  3. Applying Ethical Theory (1300 words - 20%)
  4. Final Exam (50%)

Subject Availability

Session 1 (Feb), Session 2 (July), Session 3 (Nov)

The information above was accurate the time the subject was last run, but may change in future. Be sure to check the details in your subject outline upon enrolment.

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Abstract

This subject focuses on the role and value of information, Information Systems (IS) and Information Technology (IT) in modern organisations. It provides students with the opportunity to develop their knowledge relating to the planning, implementation and management of systems and technologies. Students will also be given the opportunity to develop a critical view and be able to constructively critique processes adopted or employed in organisations.

ITC563 - IT Management Issues will cover the following topics:

  • Organisations, environments and IT.
  • IT: concepts and management.
  • Strategic information systems.
  • IT and business process engineering.
  • Network computing: discovery, communication and collaboration.
  • Electronic commerce.
  • Impact of IT on organisations, individuals and society.
  • Transaction processing, innovative functional systems and supply chain integration.
  • Supporting management and decision making and intelligent support systems.
  • Data and knowledge management.
  • Planning for IT and IS.
  • IT economics.
  • Managing information resources, control and security.

Assessment

  1. ICT in Business  (6%)
  2. Case Study: Analysis & Evaluation (18%)
  3. Mid Session Quiz (8%)
  4. Critique in Systems & Technology (18%)
  5. Final Exam (50%)

Subject Availability

Session 1 (Feb)

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Abstract

This subject examines the identification, measurement and management of risk using multi-disciplinary techniques. The role of the decision maker and the role of decision making heuristics and bias are studied together with key qualitative and quantitative techniques used to model, measure and treat risk. The subsequent treatment of risk through risk retention, self insurance or the transfer and avoidance of risk is also examined. The subject allows students to identify these concepts from the perspective of a risk manager, e.g., establish risks in relation to individuals, property and legal liability. Whenever possible, study examples will be based on the real-world problems encountered in the work environment of students.

MGT580 - Forecasting and Risk Assessment will cover the following topics:

  • An Introduction to Risk
  • Types of Risk
  • Psychology of Risk
  • Role of the Individual
  • Modelling Risk
  • Qualitative Analysis
  • Quantitative Analysis
  • Ranking and Treating Risk
  • Transferring Risk
  • Personal Risk

Assessment

  1. Assignment 1 - Overview of risk (30% - 3000 words max)
  2. Assignment 2 - Modelling risk (35% - 3000 words max)
  3. Assignment 3 - Managing risk (35% - 3000 words max)

Subject Availability

Session 1 (Feb), Session 2 (July), Session 3 (Nov)

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Elective Industry Subjects (Choose 4)
ITE508
Mobile Data Architecture
ITE510
ITE517
Windows App Development
ITE518
Agile Project Management

Abstract

This subject gives students advanced skills in designing, developing and deploying Web applications with Microsoft Visual Studio and Microsoft SQL Server.  Students will learn the fundamentals of Model View Controller (MVC) design and multi-tier architecture.  Emphasis is placed on creating web based server data stores able to be remotely accessed via multiple platforms. Students will design and build a database, an Application Programming Interface (API), and a Web application. They will ensure quality by debugging, unit testing, and refactoring of their application.

ITE508 - Mobile Data Architecture will cover the following topics:

  • Overview of Web Application design
  • Designing and evaluating a Web application
  • Designing for Multiple Tiers
  • MVC and MVVM design
  • Designing for Load and Discoverability
  • Database Design
  • Web API
  • Azure and Cloud Based services
  • Ensuring Quality by Debugging, Unit Testing, and Refactoring
  • Securing a Web Application
  • Source Control Systems
  • Deploying a Web Application

Assessment

  1. Project Name and Summary (5%)
  2. Project Status Report (25%)
  3. Minimum Viable Project Delivery (35%
  4. Complete Project Delivery 35%)

Subject Availability

Session 2 (July)

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Abstract

This subject teaches students advanced skills in designing and developing applications for Windows Phones and Mobile Devices. Students will design an application that incorporates a data storage strategy, plans for bandwidth limitations, implements network connectivity detection and meets Windows Phone and mobile devices marketplace requirements.

ITE517 - Windows App Development will cover the following topics:

  • Designing Data Access Strategies
  • Designing and Implementing Notification Strategies
  • Working with Platform APIs,Tasks and Choosers
  • Designing the Application Architecture
  • Designing the User Interface and User Experience

Assessment

  1. Project name and summary (US/SY)
  2. Project Status Report (5%)
  3. Project (45%)
  4. Online quiz (10 weekly quizzes - 10%)
  5. Final Exam (40%)

Subject Availability

TBA

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Abstract

This subject will introduce the principles and practices of Agile Project Management. Students will learn the background and origins of various Agile concepts and methodologies. Scrum will be examined in detail, as well as the Scaled Agile Framework (SAFe). Students will also study the strengths and weaknesses of Agile, and the steps involved in managing an Agile project.

ITE518 - Agile Project Management will cover the following topics:

  • Agile Core Principles
  • The Agile Model
  • Agile Methodologies
  • Scrum: Core Concepts
  • Scrum: Planning
  • Scrum: Managing
  • Agile Tools
  • SAFe: Agile in Enterprise
  • SAFe: Agile Release Planning
  • SAFe: Scaling Agile

Assessment

  1. A Theory Debate - Part A (5%)
  2. A Theory Debate - Part B (10%)
  3. A SCRUM Project Plan (35%)
  4. Agile Project Delivery Scenario (50%)

Subject Availability

Session 1 (Feb)

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MGI511
Project Management Fundamentals
MGI522
Developing Solutions

Abstract

This is an industry subject based on the Project Management Institute (PMI®) methodology (as defined by the PMBoK®- Project Management Body of Knowledge) to prepare students for subsequent Project Management Professional (PMP®) or similar certification. In this subject, students will look at how to initiate, plan, control and complete projects effectively and ensure that projects are performed to meet objectives within specific cost and time constraints, according to the PMI®.

MGI511 - Project Management Fundamentals will cover the following topics:

  • Introduction to Project Management Principles
  • Project Integration Management
  • Project Scope Management
  • Project Schedule Management
  • Project Cost Management
  • Project Quality Management
  • Project Resource Management
  • Project Communications & Stakeholder Management
  • Project Risk Management
  • Project Procurement Management

Assessment

  1. Blog Post & Reply (15%)
  2. Position Paper (35%)
  3. Project Management Plan (50%)

Subject Availability

Term 2 (Jan), Session 1 (Feb), Session 3 (Nov)

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Abstract

In this subject students will learn how to research business problems and develop solutions that meet business priorities using current solution-based investigation principles. Students will also learn how to define clear objectives and strategies for managing a business relationship and generating stakeholder buy-in and alignment.

MGI522 - Developing Solutions will cover the following topics:

  • Concepts & Buyer Needs
  • SPIN - Situation & Problem Questions
  • SPIN - Implication & Need/Payoff Questions
  • Solution Selling
  • Leveraging Relationships
  • Existing Customers
  • Capability & Solution Design
  • Closing
  • Objections & Competition
  • Management, Tools & Technologies

Assessment

  1. Online quiz (15%)
  2. Solution Proposal (3500 words - 40%)
  3. Sales Obstacle Course – Forum Discussion (45%)

Subject Availability

Session 3 (Nov)

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Graduate Certificate in Management (Information Technology)
The Master of Management (Information Technology) is an articulated course that incorporates the Graduate Certificate in Management (Information Technology). The certificate can be stand alone or, upon successful completion, students may proceed (with full credit) into the Master of Management (Information Technology). To graduate with the Graduate Certificate, students must satisfactorily complete the following two core subjects:

  • MGI521 Professional Communications
  • MGT501 Management Theory and Practice

As well as one of the two following academic elective subjects:

  • HRM502 Human Resource Management
  • MKT501 Marketing Management

And one industry elective subject.

Credit
Academic credit is available to students who can provide proof they have passed relevant industry certification examinations. Prospective students can obtain an estimate of credit entitlements from Industry Examinations by filling out the Credit Eligibility Form. NOTE: The actual level of credit awarded will be confirmed upon acceptance into the Degree.
Information session
A recorded information session about the Master of Management (IT) can be viewed below.
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