Enrolments: 357,974

Master Degree and Graduate Certificate Course Enrolments: 8,865

The total number of Master degree and Graduate Certificate enrolments since Charles Sturt University and IT Masters launched our first qualification in 2003.

Short Course Enrolments: 349,109

The total number of enrolments in our free short courses that we offer as a taster of what it is like to study via Distance Education with Charles Sturt University.

Free Short Course: Professional Communications

The aim of this short course was to give you a ‘taster’ of what it is like to undertake Postgraduate study via online learning with Charles Sturt University.

The Professional Communications short course covers sections of the subject MGI521: Professional Communications, a core subject in the following Master degrees at Charles Sturt:

Difficulty
■■■■ Intermediate
More Info
Moderate-level short course where some prior knowledge or concepts may be assumed. Content may be aimed at late-undergraduate or early-Masters students
Duration5 Weeks
Enrolled4,234 students
CostFree!

Enter your details below to register.

Course Schedule

Module 1:

Communication Psychology

  • The latest in human behaviour and interaction theory
  • The cognitive process of communication and how to leverage it
  • The psychology of information and knowledge exchange

Module 2:

Language & Writing

  • Correct and appropriate business language
  • Using language to stimulate the reader
  • Structuring written communication around a message

Module 3:

Digital Communications

    • Effective use of email and instant messaging
    • Working within social media and online communications
    • User experience fundamentals

Module 4:

Persuasion & Buy-in

    • Consultative selling and solution selling principles
    • The psychology of the sell/buy process
    • SPIN for better buy-in

Assessment:

Exam Week

  • Final exam

Course Information Q&A

Who is the target audience for this course?

The course is aimed at anyone wishing to improve their written, oral, visual and digital communication skills within a workplace environment.

Who presents the webinars?

This course was developed by one of our most popular and motivational lecturers – Brenton Burchmore. Brenton is our senior industry based management lecturer and has designed, developed and delivered a range of subjects on communications, sales, management and project management.

Is there a final exam?

Yes — the short course exam will be a timed, open book exam that you will sit at your computer.

Do I get a completion certificate if I complete the course?

Yes — provided you receive a pass mark (50% or over) for course assessment, which comprises the exam and any available participation marks.

Will the course qualify me for university credit?

Yes — successful completion of three or more of our short courses will qualify you for one credit for an industry elective subject in our postgraduate courses. Click here for further details.

Will I need to purchase any study materials to complete the course?

No — all essential materials will be supplied.

Are the webinars recorded?

Yes — all webinars are recorded and you will be able to access them, and all other free course materials, by registering for the course.